Sherman, TX Veterinary Careers

Description of Job:

We are hiring an associate to work alongside our expert pet care team in a highly respected and full-service small animal veterinary practice. Our level of service and medicine is exemplary in every way, and we maintain the highest quality of medicine for our clients. We are AAHA accredited and treat all of our clients and their pets like family. Need mentorship? We can do that too!! Learn from the best and learn to enjoy all aspects of your practice. Patients are seen from 7:30am to 5:30pm, and doctors do not have weekend hours!

At Texoma Veterinary Hospital our mission is to improve the lives of veterinarians by providing you with comprehensive benefits:

• Competitive compensation
• Medical, vision, dental, disability, and life insurance
• Customized mentorship plan
• Career path opportunities for leadership/management
• Substantial paid time off
• 401k with Company Match
• Annual -CE Allowance

The Texoma Veterinary Hospital is run by talented individuals who are truly passionate about animals and the people who love them. Established in 1984 in Sherman, Texas, our team includes skilled veterinarians, friendly service, and first-class medicine in a welcoming facility. Our veterinarians are members of the Texas Academy of Veterinarians and one a Diplomate of the American Board of Veterinary Practitioners.

Texoma Veterinary Hospital is excited to announce our expansion and remodel are now complete. We are eager to expand our medicine even further with new CT, dentistry suite, special procedure room, and more!

Requirements/Qualifications
Eligibility

Must be currently enrolled in an AVMA Accredited Veterinary School

Must be able to provide student PLIT

The Texoma Veterinary Hospital is run by talented individuals who are truly passionate about animals and the people who love them. Established in 1984 in Sherman, Texas, our team includes skilled veterinarians, friendly service, and first-class medicine in a welcoming facility. Our veterinarians are members of the Texas Academy of Veterinarians and one a Diplomate of the American Board of Veterinary Practitioners.

Texoma Veterinary Hospital is excited to announce our expansion and remodel are now complete. We are eager to expand our medicine even further with new CT, dentistry suite, special procedure room, and more!

Position Purpose
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.

Essential Responsibilities

• Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
• Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
• Processes cash, checks, charge card payments and credit account payments.
• Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
• Assists in the updating of client/patient files, as needed.
• Prepares and sends client correspondence.
• Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
• Performs a backup of the computer system on a regular basis, as directed.
• Performs and oversees the performance of posting daily business.
• Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
• Answers incoming telephone calls applying proper telephone etiquette.
• Presents clients with medications, instructions, new client kits and any other take home items.
• Handles emergency situations with great care, patience, and following established clinic policies and procedures.
• Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements/Qualifications

• Ability to work on weekends as required
• High school diploma or equivalent
• Previous veterinary experience required
• Previous customer service experience required
• Practices OSHA safety techniques including proper PPE

Benefits Offered

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program
• Scrub allowance
• Flexible schedule

Benefits offered may vary depending on full or part time employment status according to company policy.

Pay Range
USD $13.00 – USD $15.00 /Hr.

The Texoma Veterinary Hospital is run by talented individuals who are truly passionate about animals and the people who love them. Established in 1984 in Sherman, Texas, our team includes skilled veterinarians, friendly service, and first-class medicine in a welcoming facility. Our veterinarians are members of the Texas Academy of Veterinarians and one a Diplomate of the American Board of Veterinary Practitioners.

Texoma Veterinary Hospital is excited to announce our expansion and remodel are now complete. We are eager to expand our medicine even further with new CT, dentistry suite, special procedure room, and more!

More about the Role:

The Veterinary Assistant assists the veterinarians and technicians with patient care and treatment, monitors hospitalized pets, maintains inventory, prepares prescriptions, performs routine in-house laboratory work, educates clients regarding veterinary care and procedures, and assists with surgical procedures.

Competencies:

• Patience & Compassion: Remaining professional while still making teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
• Collaboration & Teamwork: Carefully coordinating actions with veterinarians and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
• Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
• Active Listening: Following the instructions of veterinarians and sometimes patient owners. Picking up the needs of veterinarians and teammates based on prior experiences and feedback.
• Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities:

• Assist veterinarians in the practice of veterinary medicine and surgery and other tasks as needed.
• Assist veterinarians in outpatient exams by taking histories, vital signs, and weights, as well as providing client education.
• Prepare patients for surgery and monitor vital signs of the patient during surgery.
• Obtain blood, stool, and other samples; perform in-hospital laboratory testing and prepare specimens for outside laboratories.
• Take, develop, and maintain radiographs following proper safety procedures.
• Provide basic animal handling and restrain animals during exams.
• Administer and monitor medications, anesthesia, vaccines, and treatments at the discretion of the veterinarian.
• Clean and straighten exam rooms, treatment, and lab areas; restock exam rooms with supplies. Assist other team members to keep the public areas of the practice clean; clean and maintain all medical equipment.
• Demonstrate warmth, courtesy and professionalism in all interactions with clients; exercise compassion and care in all interactions with patients.
• Communicate with veterinarians and practice team members including client discussions, patient plans, client concerns, etc.
• Any other duties as assigned.

Requirements/Qualifications:

• Ability to work on weekends as required
• Previous veterinary experience preferred
• Ability to lift patients and carry equipment up to 25 pounds; ability to lift patients or carry equipment over 25 pounds with assistance
• Practice OSHA safety techniques including proper PPE
• Basic math and the ability to calculate medication dosages
• Basic computer skills, familiarity with MS office applications, etc.
• Strong communication skills to ensure patient safety

Benefits Offered:

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy. 

Pay Range
USD $17.00 – USD $19.00 /Hr.

The Texoma Veterinary Hospital is run by talented individuals who are truly passionate about animals and the people who love them. Established in 1984 in Sherman, Texas, our team includes skilled veterinarians, friendly service, and first-class medicine in a welcoming facility. Our veterinarians are members of the Texas Academy of Veterinarians and one a Diplomate of the American Board of Veterinary Practitioners.

Texoma Veterinary Hospital is excited to announce our expansion and remodel are now complete. We are eager to expand our medicine even further with new CT, dentistry suite, special procedure room, and more!

More about the Role:

Reporting into the Practice Manager, the Kennel Assistant provides care to address the needs of patients that are visiting the practice.  The Kennel Assistant ensures that the boarding area is clean and safe for all patients by cleaning cages, runs, and ward areas and washing laundry.  The Kennel Assistant walks, feeds, and administers medication to patients (as needed and supervised by Doctor or Technician and based on confidence and experience).

Competencies:

• Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
• Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results.  Sharing ideas and being open to other’s ideas.  Continually looking for ways to help others.
• Communicating: Conveying boarding outcomes to clients and teammates to ensure successful client care.
• Active Listening: Following the expressed wishes of clients.
• Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities:

• Provides great care for patients visiting the practice.
• Ensures patients are admitted noting the client’s specific instructions to ensure a quality outcome including contact information and pick up time.
• Accurately and legibly records information related to the patient such as feeding schedules, appearance, and behavior during practice visit.
• Observes patient’s appearance and activity for general physical condition, obvious signs of illness, disease and discontent.
• Appropriately handles patients and as needed, properly restrains hard-to-control patients.
• Walks patients several times a day to provide exercise and time for elimination of bowels and bladder.
• Applies knowledge of normal food and liquid requirements and as required, provides special food and liquids.
• Ensures patients are clean and fresh smelling and have been checked by a Technician / Doctor prior to discharge; ensures patient has all personal property upon exit.
• Ensures cages and patients are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper areas and identified.
• Regularly cleans, disinfects and maintain kennels, cages, runs and stalls as often as is necessary to ensure no cages or kennels are soiled and odors are not apparent. Performs general cleaning in other areas of the hospital to control the spread of disease. Washes and sterilizes water and food bowls.
• Launders and dries towels and blankets.
• Walks hospital grounds regularly and cleans any trash and stool material; empties trash throughout the practice and grounds.
• Performs other duties as assigned.

Requirements/Qualifications:

• Alternating weekends required
• Previous veterinary experience preferred
• Ability to lift patients up to 25 pounds; ability to lift patients over 25 pounds with assistance
• Practices OSHA safety techniques including proper PPE

Benefits Offered:

• Paid time off
• Health insurance; dental insurance; vision insurance
• Retirement benefits or accounts
• Bonus incentive
• Flexible work schedules
• Career and professional development
• Employee Assistance Program
• Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy. 

Pay Range
USD $10.00 – USD $11.50 /Hr.